Memberships are non-refundable, except for medical and health conditions, deployment, or extraneous circumstances. Money is refunded by the same method that payment was made (for instance, if you paid with a Visa card, your refund will be posted to the same Visa card). Please note: there is a six- to eight-week processing period for check refunds. Please contact [email protected] for further questions.
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Unclaimed property will be held by the Operator for 48 hours after the event and will accrue overtime storage charges as listed above. Unclaimed items will be released only after all overtime storage charges due have been paid in full. If any unclaimed items remain Operator’s possession after this 48 hour period, the property will be considered abandoned and items may be, without further notice, donated to a charity, sold to cover unpaid rental fees and administrative costs or otherwise disposed of in Operator’s sole discretion. Please contact [email protected] for any forgotten items.