You are eligible for a full refund if no ShippingPass-eligible orders have been placed. You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.
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Officeworks School List Service is backed by our Parents Price Promise - ‘Find an identical stocked item on a quoted school list at a lower price and we’ll beat it by 20%’. For 2019 school lists, the Parents Price Promise is only applicable on prices that appear on valid 2018 school book lists for the quantity listed. Valid on identical stocked or Officeworks-deemed equivalent items where identical products are not available. Excludes competitor out of stocks, categories or items not ranged and items available only for customer order at Officeworks. Offer available from 01/09/18 to 11/02/19. Cannot be used in conjunction with Officeworks’ 5% Price Guarantee.