You are eligible for a full refund if no ShippingPass-eligible orders have been placed. You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.
The storage lockers were a “pilot,” the kind of small test that city government frequently uses to test a new or controversial idea. The city offered up the lockers for individuals to use for months-long stretches. At the time, city officials warned that “misuse of the lockers, vandalism, or other unanticipated results,” could force them to cancel the project.