Memberships are non-refundable, except for medical and health conditions, deployment, or extraneous circumstances. Money is refunded by the same method that payment was made (for instance, if you paid with a Visa card, your refund will be posted to the same Visa card). Please note: there is a six- to eight-week processing period for check refunds. Please contact [email protected] for further questions.
In the case a lock is broken or lock combination is forgotten or lost, items from a locker will be returned only (a) to the person providing proof of identity and proof of renting the locker that match the identity of the individual listed with Operator as the renter and (b) upon payment of any outstanding rental fees or other costs. The Operator is discharged from liability if it releases property in a locker to any person providing accurate proof of identity.
Day use lockers are available throughout the facility and are the lockers that have hooks on them. Day use lockers are first come first serve each day. It is recommend that members bring their own lock (or purchase one from the service center for $7) to secure their belongings. Day use lockers must be cleaned out and the lock removed each night before closing. Items left overnight will result in the lock being cut and the items being logged in the lost and found.
Your locker is your home away from home - but only for a few moments at a time. Organizing your locker to be able to quickly grab your books, binders, and supplies can make sure you make it between classes on time, leave more time for hanging out with friends, and keep you going through the day. Locker shelves are the most basic of locker organizers - they double your space, they keep too much from piling up at the bottom, and make it easy to see all of your things. Magnetic bins for your locker door can add storage for smaller items, extra pens and other pocketables. And decorations and locker lights can help you give your locker a style all its own.
The storage lockers were a “pilot,” the kind of small test that city government frequently uses to test a new or controversial idea. The city offered up the lockers for individuals to use for months-long stretches. At the time, city officials warned that “misuse of the lockers, vandalism, or other unanticipated results,” could force them to cancel the project.