Please take our policies seriously. Anyone who violates our policies might be asked to leave. Persons involved in serious incidents or repeat offenders will be subjected to sanctions under the Student Code of Conduct. Non-student offenders or repeat offenders will be subject to sanctions by the Facility Manager or by the Director of Recreational Sports. Sanctions may include, but are not limited to, suspension from facilities, revoking of membership privileges, student disciplinary sanctions or civil prosecution.
I am writing this review because the owner of Lugden, Mic, lost; "gave-away" my girlfriends suitcase when we were in Denver for a wedding the Sept. 15th, 2018 weekend. I do NOT want anyone to deal with what we went through. This seemed like a great idea to check our bags and walk around Denver for a few hours before having to catch the train to the airport, but after only checking our bag for an hour we went back by and my bag was sitting on the side of the van and her bag was completely gone! Again, out there for a wedding! She had shoes, jeweler, expensive purses and pictures of her and her deceased father that she takes everywhere with her to keep him close to her; but her bag was gone. He had no system to track, had zero clue who he had given it and could not call any of the previous people that he had recently given their bags back to them. He quickly ran off in side as I called to the police to get me his liability insurance policy and stated "Oh man I just remembered, her bag was really heavy right? Some guy came by and said it was his bag and there were books in it so I let him take it." WTF!!!!! How does someone take someone's checked bag and run off with it. To make matters worse because we had a plane to catch I called his insurance company the following Monday and his "Insurance Representative" informed me that Lugged Inc has lapsed on their insurance and has zero liability coverage for instances like this.